Tenant Services Smartmove Housing

What are the benefits of using Smartmove Housing when you are a tenant?

We understand that renting privately isn't always feasible for many individuals due to various access barriers and challenges. These include high upfront costs, concerns about affordability, insecurity, substandard living conditions, and complex application requirements from agents.

Our mission is to make quality accommodation in the Private Rented Sector accessible to everyone and to provide the necessary support to help you maintain your tenancy successfully.

Benefits of being a Smatmove tenant

  • Quality Accommodations:
    We provide access to affordable rents and quality properties, making secure and comfortable housing more attainable.
  • Lower Upfront Costs:
    Our properties don't require excessive upfront payments or any hidden fees. We can help you access financial aid for deposits or rent in advance, further easing the financial aspects of securing a new tenancy.
  • Secure Tenancies:
    Enjoy an initial minimum 12-month Tenancy Agreement, with the option to renew or run periodically (month by month).
  • Benefit Advice and Assistance:
    Our team will assist you in determining your full financial aid eligibility, helping you maximize the support you deserve through Universal Credit/Housing Benefit claims.
  • Ongoing Floating Support:
    Beyond securing your new home, we offer ongoing floating support to ensure a successful tenancy. Our dedicated team is here to help you with any issues you may face, from budgeting and maintaining your property to resolving disputes and ensuring your overall well-being.

Access to support services

Did you know that our floating support services are available not only to Smartmove tenants but to anyone who currently rents or plans to rent through another agent or landlord?

You can still access our advice and support line, tenancy sustainment intervention programs, and gain access to financial aid towards deposits or rents in advance. We're here to assist you in securing and maintaining a successful tenancy.

Regardless of who you rent from, we are committed to providing support to all tenants in need.

How to access the service

If you're interested in any of our services, would like to make a client referral or would like to discuss becoming a tenant, feel free to give us a call or drop us an email to discuss all available options:

Belfast

028 9075 7801

Derry

028 7136 3256

Alternatively, you can arrange a call back from a member of our team by completing our online inquiry form:

Please check you have entered all details correctly:

Useful Downloads

We have a collection of useful downloads to help make the whole process as fast and as easy as possible!
Downloads
Change of Address Form Housing Benefit Certificate of Occupation Housing Benefit Discretionary Form Landlord Checklist Landlord Registration Form Rate Rebate Factsheet Tenant Checklist Universal Credit PRS Discretionary Housing Payment Form What is the Tenancy Deposit Scheme?